The 8 problems of a coach

Just because you are certified and prepared for most circumstances and most clients, does not mean that challenges or slightly difficult cases will not arise while you are working. That is why today I bring you the eight most common coach problems that you can deal with and how to solve them. Surely it has happened to you that you come across a difficult client, this can come in the form of pessimism, insecurity or simply a small headache, since what normally works with others, does not work with him. Don’t worry, most likely if you are certified; if you constantly update; if you care about the customer; Even if you suddenly feel that all this is not working and that you are a bad coach, do not lower your head and see it as a simple challenge and new learning. Here are 8 circumstances that you may encounter throughout your career. However, I am not only going to mention the situations, but I am going to give you a couple of tips on how to deal with those situations or types of client: Situation # 1 “I don’t know how to deal with my client, I can’t make myself understood, he ignores me or simply doesn’t understand me and didn’t achieve any change in him” The best way to gain trust with the client is to be very careful about what we say. In this case the first impression counts a lot and so do the words. It is simply about saying just what the client needs to hear, of course, without lying, without exaggerating and without setting impossible or exaggerated goals. If you are going to address the client, hey, you are going to say something, it is because you have previously listened patiently, attentively, in addition to having guided the session in a positive way. In short, you have to work hard lly with your coaching style, the entire way you communicate (body and verbal language), and your skills in paying attention and listening to people. But above all, please don’t be “the uncomfortable coach.” Many people in the fitness and health care industry mistakenly believe that they are going to motivate the client through insults, aggression or simply making them feel bad. Let me tell you that sometimes it works, but it is not for a positive reason, what you are looking for, but rather it is because of fear. Remember that overweight or obese people generally have self-esteem problems, so they are not going to fight, however it is very likely that if you are that type of coach, the client will abandon you halfway. “Be an amazing coach.” If you really want to be one of the best cars, your secret weapon has to be empathy. You have to work hand in hand with the client, become truly supportive: Celebrate their successes. Build an environment of trust. Helps the client find their strengths and take advantage of them to take care of their health AND improve their physical condition. Throughout the process, you will seek to motivate and help the client find solutions “within themselves”, you will not tell them what to do, you will help them to have self-confidence and learn to make the right decisions. You will help the client get to know himself. Being an amazing rubber, hey, takes some time and practice. It’s all about taking the time to ask the client the right questions, before giving them any advice. My recommendation: Listen thoroughly to the client. Situation #2 “I’ve already given the client the most advanced exercises and routines, nothing seems to like them, nothing seems to work for them. If you’ve already reached this part of the process, it means that your client You are looking to develop a skill related to physical activity. Whether it’s a sport, gym routines, you have me at home or any other type of physical activity, remember that everything has bases. You simply can’t start by setting a complicated routine or demanding certain things from the client, since you first need to start from the most basic. I mean first you have to learn basic things about sports body care, you have to learn warm-up techniques and you have to learn to know your body. Each process takes time and its own way of proceeding. However, remember that you must teach him some primary aspects about health care, so that he can exercise correctly. Think about things as simple as: Correct nutrition. The best way to hydrate. Never miss breakfast. Sleep well. The correct way to exercise. This is only the beginning, you must learn to know the client and recognize their abilities and strengths, in order to reach the goal in a more satisfactory way for the client AND in a more effective way for you. Furthermore, basing yourself on the client’s abilities and tastes to establish a good physical activity routine and a good eating plan can make it more bearable for the client, in addition to making them feel in an environment of trust and probably very satisfied. Situation #3 “No matter what type of suggestion I make, the client always rejects me, arguing that my methods will not work for one reason or another” It may sound a little confusing, but due to the personality of the type of client, he may have already tried many methods AND also that report constantly. Remember that it can make people obsessive and also co n self-esteem problems. If you are unlucky enough to be a person who is also very informed, this can bring you problems since the client will not be satisfied with anything and will always question your decisions and your advice. Don’t get angry and don’t worry, don’t lose patience and try not to appear desperate to convince the client, as this will only make them doubt you more. It is normal for many clients to have resentment and ambivalence when they begin the change process. This can be translated into a common and very human response, indecision, “wanting something, but not wanting it either.” The feeling of ambivalence does not go away with pressure, on the contrary, the more pressure you exert, the more resistance the client will create. Again, remember that by choosing the right words instead of trying to be convincing or pressuring the client with scientific or other arguments, listen to him and talk to him in such a way that he can make the decision for himself, without the need for fights or arguments. Situation #4 “My client is very ambitious but he gives up very easily, he cannot comply with everything he says he is going to do.” This is the typical case where you get excited, since you find a very motivated client at the beginning. However, this does not last long, since you begin the process and the client simply becomes demotivated from one moment to the next. No matter how excited this client is at the beginning, many circumstances in their daily life of a psychological, social, mental and emotional nature will influence this type of client to lose control and not know how to handle the situation. Some experts have argued that when people try to change some kind of behavior, the chances of success are re are more than 80%. However, when a person tries to change 2 habits at the same time, the chances of success are reduced to only 35%. When you try to change 3 habits at the same time, the chances of you succeeding are 5%. So my recommendation is that instead of trying to get the client to modify many things at the same time, you take your time and give the client the opportunity to achieve the change, one step at a time. This is not a race against time, this is a process that takes time so that you can make a lasting goal, a real goal. Situation #5 “My client talks all the time about the future, but does not take action in the present” In this case, the client’s profile is not entirely pessimistic, however, he is a client who is constantly waiting for the arrival of the right moment to start acting, just as if it were an omen or a special date. This really has nothing wrong, since it is our human nature and in certain beliefs, convictions and philosophies of life, to believe and trust in certain moments of life to do certain things, however this type of client makes excuses in these types of actions to not move forward or proceed to take some type of action to really lose weight, improve their diet or exercise. The key to helping this type of client is to start today. Help them understand that changes really occur when action is taken in the present. Remember to choose your words carefully and not hurt their feelings or any other aspect of the client. Show him how to start with what he currently has, show him that he is at the right starting point and that there is a way to move forward from where he is. The trick is to give the client confidence. Not in Try to skip the steps of the process. Making some modifications to your lifestyle, and then managing to change it, can be really intimidating and scary. Instead of saying something imperatively, like “I changed your whole diet,” try questions like “why don’t you try giving up soda?” In this case, the “one day at a time” strategy can be really useful, since, when you least imagine it, the client will have already achieved some changes that they will even be able to notice right in the mirror. Situation #6 “The client complains about everything: When we talk, it seems like everything in his life is bad, I try to stay positive, but it seems like that only makes it worse.” The miserable customer is truly common. And it is also very common for cars to make the mistake of trying to compensate for the customer’s negativity with motivational phrases or extreme optimism. If you act this way, you will look false to the client, that is, they will not believe you. The reason he doesn’t believe you is because he feels ignored. The client has probably gone through several difficult moments in which his self-esteem, his emotions, and perhaps other factors in his life have been damaged. It is normal for the client to feel this way, we have all been in complicated situations and we have been angry or afraid or even rude. However, this does not mean that it will last forever. To make this situation more bearable, practice the virtue of empathy. Put yourself in the customer’s shoes and be understanding. In a short time you will see that there is a change and positive progress. You have to know how to listen to be able to develop the virtue of empathy. Situation #7 “It doesn’t matter how many meal plans I have attached to my cli “Well, nothing seems to work for him.” Don’t worry, you’re not a bad coach, not necessarily. A hint before starting: think carefully about the eating plan but also think about who you are prescribing it to. For many people, meal plans are not the real way to eat. Many people believe that by following an eating plan, they will not only starve themselves, but they will also deprive themselves of a lot of things. It is not about restricting the client. You should avoid setting unbreakable rules. It’s not about making you feel guilty. Sit down with your client and investigate what they like, build together a new eating plan that fits their lifestyle, their tastes and their needs. It’s all about empathy. Situation #8 “My client is not following the instructions at all. He is unmotivated. I’m thinking about letting him go.” In very general terms, there are only 3 types of client: The uncommitted: The one who has problems following the program. The really committed but with few results: The one who follows the program and yet obtains results below his expectations. Really committed and real results: He follows the program and also obtains results, which exceed his expectations. I just gave you the key, learn to locate what kind of person your client is and practice your coaching, according to the type of client, according to their individual needs. Clearly it is also necessary develop the gift of observation to be a great coach. In short, all you need to be a good coach and deal with various situations is to learn to fully develop empathy. When you learn to listen to people, you learn wonderful things and find new ways to help. to others.